Whats the process for booking?

Once you fill out the form, we’ll get in touch regarding your request to dine. If your date is not free, we’ll try find the next most suitable. Once a date is settled upon, we’ll confirm numbers and request a deposit to lock in your funciton. Once the deposit is received, we’ll begin designing your menu and curating your event.

Whats the deposit & payment policy?

Due to the size & nature of our business we require guests to pay a deposit of 50% of the total cost upon booking. The remaining 50% is due 7 days before your function.

Whats the cancellation policy?

We require at least 7 days notice for cancellations or change of date to avoid forfeiting your deposit. Any cancellations made before 7 days (cut-off time 11:59pm a week before) will result in a full refund. For any date changes, your deposit will be kept for the new booking.

If less than 7 days notice is given for cancellations you forfeit 100% of your deposit.

If there is a reduction in numbers within the 7 days before your function, you will be charged the full amount for their spot(s).

This policy is in place to ensure we can continue to provide this service and to ensure we don’t have any unnecessary wastage as all our producers & staff work tirelessly to put on these events.

What do we, as a diner, need to do on the day of the event?

There’s not much you need to do other than enjoy the evening. There are some things you can do to ensure everything runs smoothly though:

• On the day of the event we ask that the kitchen is ready/tidied in a respectful manner with all clutter removed from benchtops to make sure the setup process is efficient. Some space in your fridge & freezer will be required for our prep so please ensure a few shelves are kept free.

• Your chef will need to arrive 1.5-2hrs prior to guests arriving to ensure everything is ready for their arrival.

• There is a lot of equipment to cart in and back from our van so please ensure parking access for the entire night is as close as possible.